Terms & Conditions
1.1. Goods means the Products we are selling to you in the Order.
1.2. Order means the contract for the sale and purchase of the Products that you have
selected from this website as summarised in your Order Confirmation.
1.3. Order Confirmation means the written summary of the Products you have selected and
personalised, displayed to you after your payment details are entered and
1.4. Product(s) means any of the items displayed for sale on this website.
1.5. Terms means the terms and conditions displayed in writing from time to time by us on
1.6. We or us means PSYCHOPANTS.
1.7. Writing or written includes text displayed on this website and email communication.
2.0 Use of the Website
2.1 We must receive payment of the price stated in the Order
Confirmation before your Order can be accepted. Once payment has been received
by us, we will confirm to you in writing that your Order has been accepted at
which point the Order will become a legally binding contract.
2.2. The provision of an email address by you shall be deemed as confirmation from you
that you are happy to accept electronic communication at that address.
2.3. Unless otherwise expressly stated, copyright, database right or similar rights in all
material presented on this website (including the design, graphics,
photographs, text, video clips, reprographics, sounds, demos, patches and other
material) are owned, controlled or licensed by us or other third parties and
are protected or covered by copyright, trade mark, intellectual property law
and other proprietary rights. Any use of materials on our website (including,
without limitation, reproduction, alteration, modification, storage,
distribution, or republication) is strictly prohibited except where expressly
2.4. We reserve the right to amend these Terms from time to time and any future Orders
placed by you will be subject to the Terms then in force, therefore it is your
duty to check these whenever you visit the website.
3.0 Your Account
3.1. You are responsible for maintaining the security of your
username and password and no liability is accepted by us for any abuse of
your account if you fail to do so.
3.3. If you suspect your account has been or is likely to be abused then please notify
us as soon as possible to allow us to take action to suspend your account.
3.4. We reserve the right to restrict, suspend or cancel your account at our
4.0 Conditions of Sale
4.1. These Terms and the Order Confirmation are the whole agreement between us for the sale of the Goods.
4.2. Personalised goods cannot be cancelled or amended once the order has been placed.
4.3. We reserve the right to cancel the Order
if: (a) the personalisation of the Goods by you is deemed by us to be unsuitable, offensive, discriminatory or otherwise inappropriare; or
(b) one or more of the Goods was listed at an incorrect price. If we do cancel the Order, we will notify
you in writing and refund any payment received from you.
5.1. The illustrations of the Products on this website are solely to provide you with an
approximate idea of the Products they
describe and are not binding and may be subject to slight variations in colour
5.2. No intellectual property in the Goods is included in the Order and you may not
copy, distribute or modify in any way
any of the Goods
6.1. We will post the Goods to the address or addresses on the date or dates specified
in the Order Confirmation by first class post.
6.2. You become the owner of the Goods once we have posted them and delivery shall be at
your own risk.
7.0 Defective Goods & Complaints
7.1. If the Goods appear to be defective or you have a complaint about your Order then
please contact us within 28 days. At our discretion, we may arrange to deliver
a replacement Product or, alternatively, we may require you to return them to
us at [PSYCHOPANTS,1 Wood Lane, Bishopbriggs, G64 1LF]. Upon receipt, we will
inspect the Goods and, if we agree they are defective, we will issue a refund
within 14 days. This is in addition to your statutory rights.
8.0 Limitation of Liability
8.1. Save as precluded by law, we will not be liable to you for
any unforeseeable losses nor for any indirect or consequential loss, damage or
expenses (including loss of profits, business, goodwill or reputation)
howsoever arising and whether or not we had knowledge of the potential for such
loss and we shall have no liability to pay any money to you by way of
compensation other than to refund to you the amount paid by you for the Goods.
8.2. Nothing in these Terms shall affect your statutory rights or shall exclude or limit our
liability for fraudulent misrepresentation or for death or personal injury
resulting from our negligence.
8.3. The availability of this website is at our discretion and it may be suspended or
removed, temporarily or permanently, without
liability to you. No warranty is given that this website or any downloads from
it are free from viruses or malicious software and we have no liability to you
for any loss you suffer as a result.
8.4. Any external links are provided for information only and we accept no liability for
any loss or damage you suffer as a
result of visiting those websites.
8.5. We shall have no liability to you for any delay or failure to deliver the Goods or
for any damage to the Goods for any reason beyond our reasonable control
including, without limitation, strikes or other industrial actions, breakdown
of systems or network access, flood, fire, adverse weather, explosion,
accident, natural disaster or Act of God.
9.1. Your payment details are not processed
but through Paypal. We do not hold your payment details. Should the first part
read Your payment details are not processed by this website, but through Paypal
9.2. Any personal data will be held by us in accordance with the provisions of the Data
10.1. If any of these terms and conditions are held to be unenforceable then the
enforceability of the remaining conditions shall not be affected.
10.2. This contract shall be governed by the laws of Scotland and
the parties agree to the exclusive jurisdiction of the Scottish Courts.
This website is brought to you by
psychopants.com. We take the privacy of our website users very seriously. We
important information about how we will use your personal data.
For the purposes of the Data Protection
Act 1998, PSYCHOPANTS ('we' or 'us') is the 'data controller' (i.e. the company
who is responsible for, and controls the processing of, your personal data).
Personal data we may collect about you
We will obtain personal data about you
(such as your name and address) whenever you complete an online form. For
example, we will obtain your personal data when you register to use this
We may monitor your usage of this
website. This may include monitoring how many times you visit, which pages you
go to, traffic data, location data and the originating domain name of a user's
internet service provider. This information helps us to build a profile of our
users. Some of this data will be aggregated or statistical, which means that we
will not be able to identify you individually. Please see further the section
How we may use your personal data
We will use your personal data for
several purposes, including:
• To help us identify you and any accounts you hold with us
• Statistical analysis
• Customer profiling and analysing your purchasing preferences
• Marketing--see 'Marketing and opting out' below
• Fraud prevention and detection
• Billing and order fulfilment
• Customising this website and its content to your particular preferences
• To notify you of any changes to this website or our services which may affect you
• Security vetting
• Improving our services
Marketing and opting out
We may share your personal data with
organisations who are our business partners and we or they may contact you,
unless you have asked us or them not to do so, by mail, telephone, SMS,
text/picture/video message or email about products, promotions, special offers
or charitable causes which may be of interest to you.
If you prefer not to receive any
further marketing communications from us, you can opt out at any time. See
'Your rights' below.
Disclosure of your personal data
We may disclose your personal data to:
• Other companies within our group
• Our agents and service providers (e.g. providers of web hosting or maintenance services)
• Law enforcement agencies in connection with any investigation to help prevent
• Our business partners in accordance with the 'Marketing and opting out' section above.
Keeping your data secure
We will use technical and organisational
measures to safeguard your personal data, for example:
• Access to your account is controlled by password and username which are unique to you
• We store your personal data on secure servers
Whilst we will use all reasonable
efforts to safeguard your personal data, you acknowledge that the use of the
internet is not entirely secure and for this reason we cannot guarantee the
security or integrity of any personal data which are transferred from you or to
you via the internet.
We may monitor and record
communications with you (such as telephone conversations and emails) for the
purpose of quality assurance, training, fraud prevention and compliance.
Information about other individuals
If you give us information on behalf of
someone else, you confirm that the other person has appointed you to act on
his/her behalf and has agreed that you can:
• Give consent on his/her behalf to the processing of his or her personal data
• Receive on his/her behalf any data protection notices
When you use this website we may
collect information about your computer, such as your IP address and/or
browser, which we will use for administration purposes and statistical
analysis. This information will not usually identify you personally. We may
also obtain information about your online movements and use of the internet. We
do this by placing a 'cookie', which is a small file, on your computer's hard
disk. Cookies are used for several reasons:
• To recognise you whenever you visit our website
• To speed up access to this website (so you do not have to log on each time)
• To store your personal preferences
• To build a profile about you
• To better target our marketing and advertising campaigns
The vast majority of web browsers
accept cookies. However, you can change your browser settings so that cookies
are not accepted. If you do this, you may lose some of the functionality of
this website. For further information about cookies and how to disable them
please go to: aboutcookies.org
You have the right to ask us to stop
processing your personal data for direct marketing purposes. If you wish to
exercise this right you should:
• Put your request in writing by email to firstname.lastname@example.org
(a hand written letter is also acceptable)
• Provide us with enough information to identify you (e.g. account number, username,
your objection is not to direct marketing in general, but to direct marketing
by a particular channel (e.g. email or telephone) please specify the channel to
which you are objecting.
Our contact details
We welcome your feedback and questions.
If you wish to contact us, please send an email to email@example.com or you
can write to us at 1 Wood Lane, Bishopbriggs, G64 1LF
time to time. You should check this policy occasionally to ensure you are aware
of the most recent version which will apply each time you access this website.